Shipping & Returns

About Us

Empowered Cooks

<p>If you received the wrong item, please contact us at <strong data-start="4891" data-end="4919"><a data-start="4893" data-end="4917" rel="noopener">hello@empoweredcooks.com</a></strong> with your order number and a photo of what you received. We&#x2019;ll work quickly to resolve the issue.</p>

If you received the wrong item, please contact us at hello@empoweredcooks.com with your order number and a photo of what you received. We’ll work quickly to resolve the issue.

What do I do if I receive the wrong item in my order?

Orders & Shipping

What is your shipping policy?

Do you ship worldwide?

How do I track my order?

My order never arrived, what can I do?

Can I edit or add anything to my order?

I entered the wrong shipping address. What can I do?

What if my package gets lost or arrives damaged?

My order was marked delivered but it’s not here

I received the wrong item, what should I do?

I accidentally purchased a digital product, can I get a refund?

My order is taking longer to arrive than I expected, what can I do?

What is your cancellation policy?

When will I get my refund?

Do you offer refunds or exchanges?

How do I cancel my order?

What’s your return policy?

How do I start a return?

Returns & Refunds

I didn't receive my digital items, how do I access them?

I subscribed to Cooking with Cathy / Air Fryer Unleashed / Video Recipe Catalog, but I can't access. What should I do?

I'm having trouble printing my digital products.

I can’t log in, what should I do?

Product Support & Troubleshooting

How do I cancel my subscription?

How do I update my payment method for my subscription?

Account & Billing

What oil sprayer do you recommend?

Which air fryer does Cathy recommend?

Frequently Asked Questions

What do I do if I receive the wrong item in my order?Updated 9 months ago